About Us

About Company

When emergencies strike, be ready to protect your home—HUGS911 makes it simple.

HUGS911 (Homeowners Utility Guide Service 911) was created with one goal in mind: to empower homeowners and renters with the knowledge and tools to safely and efficiently shut off utilities during emergencies. Founded by Pete Arrias, a general contractor with over 40 years of experience, HUGS911 bridges the gap between safety education and practical action.

Many people don’t know where their gas, water, and electrical shutoffs are, leaving them vulnerable in urgent situations like leaks, fires, or flooding. HUGS911 is changing that with a comprehensive solution that goes beyond simple educational videos.

Free Online Courses: Our free resources teach you how to find utility shutoffs and operate them safely.

Home Certification Options: From detailed documentation in our app to a complete certification kit, we offer two affordable packages tailored to your needs.



Innovative App Features

The HUGS911 app includes step-by-step guides, video tutorials, and a Google Earth mapping tool that allows users to mark the exact location of shutoffs. Once documented, the app helps users track emergency contacts and certification details.

Essential Emergency Tools

Each certification package includes printed and laminated guides, magnets for shutoff points, and critical tools to ensure safety when every second counts.


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National Award

Join the movement to make homes safer, one shutoff at a time—get certified with HUGS911 today.

HUGS911 is not just about education—it’s about action. We provide everything you need to be fully prepared, focusing on affordability, convenience, and trust. Starting in Southern California, we aim to expand nationwide, helping more people be ready when it matters most.


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FAQ’s



What is HUGS911, and how can it help me?

HUGS911 (Homeowners Utility Guide Service 911) is a comprehensive solution that helps homeowners and renters prepare for emergencies by teaching them how to locate and safely shut off utility services like gas, water, and electricity. Our services include a free video course, a user-friendly app for documenting utility shutoff locations, and a complete Home Certification Kit with tools and resources. HUGS911 gives you the confidence and tools to act quickly during emergencies, preventing costly damage to your home.



What’s included in the $100 Home Certification Kit?

The Home Certification Kit includes everything you need to prepare your home for emergencies:
* Shutoff Tools: Essential tools to turn off gas, water, and electricity quickly and safely.
* Laminated Placards: Durable guides to label shutoff points at your utility meters and electrical panel.
* Certification Guide: Step-by-step instructions to document and verify utility shutoff locations.
* Emergency Magnet: A convenient magnet with key information for your electrical panel.
* Lifetime Access to Safety Videos: Step-by-step video tutorials to ensure you’re always prepared.
* Official Certification: HUGS911’s seal of approval confirming your home is emergency-ready.
This kit ensures you’re fully equipped to protect your home and loved ones in a crisis.



How does the HUGS911 app work, and what does it include?

The HUGS911 app is designed to simplify and secure your emergency utility documentation. With its intuitive features, you can:
* Mark utility shutoff locations using drag-and-drop tools on a Google Earth map.
* Store important details and emergency contacts in one place.
* Access lifetime educational videos on how to locate and operate utility shutoffs.
* Obtain a digital certification by documenting your utility shutoff locations.
The app ensures you have all the critical information you need at your fingertips, anytime and anywhere, for just $25.

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